US Overseas Citizen Voters, Military Voters and Families:
This 2024 program is no longer active, however, we have kept this information online in case it is useful to you. It came to our attention that ballots sent from abroad by registered mail with tracking numbers are transitioning through US Customs. Some were “stuck” in Customs.
IMPORTANT
International tracking systems for registered mail from abroad to the US will NOT give you correct updates. There is virtually no integration between international and US registered mail tracking.
You can try the following actions:
1 - Verify your current ballot status with the USPS Tracking System, and/or another global tracker such as parcelsapp. Check to see if there is more information on the whereabouts of your ballot through these tracking services. Often, there is:
- If you see that the item is still in “ICS" or “Customs”, then there may be an issue to report.
- If it is “in transit” or “moving to the next facility”, it has moved out of Customs and should be on its way. It may actually have even been delivered.
- Go to the next step.
2 - Check your ballot through your State's Ballot Tracking System, which you can find on our Where's My Ballot page. Click the check mark to get to your state's system before reporting any problem, because you might find out that your ballot has arrived.
- If you don't find it, go to the next step.
3 - Report your undelivered ballot to your Election Office - To look up your election office, go to our Election Official Directory. There you will find telephone numbers, email addresses and office hours to make this step easier for you. Election officials have been very responsive to these reported issues. Absolutely call yours.
We implore you to execute the simple checks listed above before reporting a stuck ballot. If the steps above do not bring you any good results, please let us know so we can try to help.
Send in the Federal Write-in Absentee Ballot - read more about that on our Top 2024 Voter Question page.
Keep an eye on your ballot: sign up with your state's Ballot Tracking service.
US Domestic Voters:
If you requested your ballot, but have not received it yet, and want to take action…
Top 2024 Election Question: Where's My Ballot? Here's What to Do.
If you have further questions about any voting issue, please contact our Voter Help Desk.
